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IT Support Officer – Melbourne

Staff Vacancies

Tearfund is looking for an IT Support Officer

  • Use your skills in IT Support to take us forward with the technology and digital tools needed to fulfil our mission to respond to global poverty and injustice.
  • Build your skills in systems administration by learning on-the-job.
  • An opportunity to work in an inspiring ‘for purpose’ environment where your faith, passion for justice and love of IT can intersect.
  • Would suit a recent graduate – plenty of opportunity for growth and development within the IT profession.

About Tearfund:

Tearfund is a Christian development, relief and advocacy organisation responding to global poverty and injustice. We work in partnership with local Christian agencies to end poverty, challenge inequality and build sustainable communities. We go where the need is greatest, acting with courage to tackle injustice so that all may experience fullness of life.

To work at Tearfund is to live out your vocation; a space where your faith, passion for justice and skills intersect. Tearfund offers you the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need it the most. As part of the Tearfund team, you are part of a movement which works toward a just and compassionate world in which all people can achieve their God-given potential.

Tearfund offers a friendly and flexible work environment, generous salary packaging benefits, and the challenge to grow and explore in your faith and justice journey.

Reset IT Support Officer

About the role

This full time role provides the satisfaction of solving IT problems for staff, keeping critical systems maintained and working closely with a small team of IT professionals. There will be plenty of opportunities for learning and growth, while you will also play a critical part in empowering people to fulfil Tearfund’s mission.

What this role will require

  • Some previous experience in IT Support.
  • Most-importantly a love for helping people solve their IT problems.

Is this you?

To be successful in this role, you will have;

  • Tertiary qualifications in Information Technology, Information System, Computer Science, or similar discipline.
  • Minimum 1 year experience in an IT support related role.
  • An aptitude for self-directed learning, and a keen interest in learning about IT systems.
  • Excellent problem solving and troubleshooting skills.
  • Excellent communication and internal customer service skills.
  • A love for learning new skills.
  • Creative, proactive, friendly, and professional.
  • Active commitment to Tearfund’s Christian mission, values, and ethos.

Position Location

In office at Blackburn, Melbourne, currently with flexibility as part of a hybrid working arrangement, depending on any State based restrictions and business needs.

Position Description

Download the position description

Closing Date

The closing date for applications for this role is 9 June 2023.

NOTE: Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

How to apply

To apply, send us your CV to [email protected]

In a short cover letter, tell us:

  • Why Tearfund? How do your values align with ours?
  • Why the role resonates with you.
  • How your experience aligns with the role requirements in the position description.


Please contact Julie Newham on Ph: 03 9264 7000

Tearfund Australia’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children and vulnerable adults. Preferred candidates will be required to undertake pre-employment screening, such as a National Police Check and/or a Working With Children Check. COVIDSafe office requirements also apply. You also need to have the right to work in Australia and the ability to speak English well.

We seek to be a diverse workplace, in which people of many cultural and linguistic backgrounds, genders, ages and abilities work together and are equally appreciated and respected. People with disabilities and neuro diverse abilities are encouraged to apply for Tearfund roles and can receive assistance at any stage of the recruitment process, by contacting our People and Culture Partner, Stephanie via [email protected] or on 03 9264 7000.

Tearfund Australia collects and retains the information you provide us through your application for use in connection with recruitment activities. We manage information provided to us in line with Australian Privacy Principles. Our Privacy policy contains further information on how we deal with your personal information and how to contact us if you have queries about this.

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