audio calendar close compressed excel Group 2 Created with Sketch. image Group menu pdf pin play search ticket icon Created with Sketch. Group Created with Sketch. video word

Reception/Administration Officer

Staff Vacancies

Are you seeking an engaging role that uses your customer service skills for good?

You could be Tearfund’s Reception/Administration Officer (for a fixed term parental leave cover).

This is a unique opportunity to join one of Australia’s most-loved Christian international development agencies. If you want to work in a faith-based environment as part of a passionate and dedicated team providing customer service and administrative support, then this role could be for you!

Tearfund Day 2 161

About the role

This busy part time role (4 days per week) will play a critical role as a frontline representative of Tearfund. It offers lots of variety and the opportunity to use and grow valuable skills in customer support, administration, warehouse and office management, as well as volunteer coordination. The role is a parental leave vacancy commencing mid November 2023 for a fixed term of 9 months with the possibility of further extension.

Position Location: Tearfund National Office: Blackburn, Melbourne

Is this you?

  • You love helping people! As the welcoming voice of Tearfund you can comfortably articulate and promote the Christian values and identity of Tearfund.
  • You’re emotionally intelligent; you can relate well to a range of people.
  • You want to work in a Christian environment where you can join together your faith and vocation.
  • You’re super organised and adaptable; you love to serve but are also confident in managing your workflow and priorities.
  • You’re tech savvy; and competent with Microsoft and Google Suite. You pride yourself on generating quality work and maintaining data excellence. (Ideally you have salesforce experience as well.)
  • You have an eagle eye for detail and can demonstrate it. You understand how the little things ultimately impact the big things and pride yourself on your accuracy, timeliness and customer service.
  • You have excellent communication skills and administration experience and know how to support office operations.
  • You understand Tearfund; you love justice and desire to contribute your skills to our mission so that everyone can reach their God-given potential.

About Tearfund

Tearfund is a Christian development, relief and advocacy organisation responding to global poverty and injustice. We work in partnership with local Christian agencies to end poverty, challenge inequality and build sustainable communities. We go where the need is greatest, acting with courage to tackle injustice so that all may experience fullness of life. To work at Tearfund is to live out your vocation; a space where your faith, passion for justice and skills intersect. Tearfund offers you the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need it the most. As part of the Tearfund team, you are part of a movement which works toward a just and compassionate world in which all people have the opportunity to achieve their God-given potential. Tearfund offers a friendly and flexible work environment, and the challenge to grow and explore in your faith and justice journey.

Position Description

How to apply

Send us your CV and a short cover letter as soon as possible to [email protected]

In a short cover letter, tell us:

  • Why Tearfund? How do your values align with ours?
  • Why does the role resonate with you?
  • How your experience with the Australian Christian community, customer service and administration aligns with the role selection requirements in the position description.

NOTE: Applications close 15 October 2023. Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

Enquiries: Please contact Deb Ware on Ph: 03 9264 7000


Tearfund Australia’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children and vulnerable adults. Preferred candidates will be required to undertake pre-employment screening, such as a National Police Check and/or a Working With Children Check. COVIDSafe office requirements also apply. You also need to have the right to work in Australia and the ability to communicate in English well.

We seek to be a diverse workplace, in which people of many cultural and linguistic backgrounds, genders, ages and abilities work together and are equally appreciated and respected. People with disabilities and neuro diverse abilities, are encouraged to apply for Tearfund roles and can receive assistance with aspects of the recruitment process, by contacting our People and Culture Partner, Stephanie via [email protected] or on 03 9264 7000.

Tearfund Australia collects and retains the information you provide us through your application for use in connection with recruitment activities. We manage information provided to us in line with Australian Privacy Principles. Our Privacy Policy contains further information on how we deal with your personal information and how to contact us if you have queries about this.