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The sound of jubilee: 1971-2021. Tearfund 50th anniversary celebration.

Useful Gifts Catalogue Representative

Staff Vacancies

Tearfund is looking for Useful Gifts Catalogue Representatives. This is an opportunity to join Tearfund in our desire to create a more just and compassionate world.

Tearfund Day 2 31

About the role

Useful Gifts Catalogue Representatives work as part of a passionate and dedicated casual team taking phone calls and processing the Christmas rush of Gift Catalogue orders.

Is this you?

  • You want to assist people to support meaningful gifts that help create new opportunities for communities facing poverty and injustice.
  • You have excellent availability for work; from October through December 2021 you’re available at least three days per week Mon-Fri.
  • You have an engaging and positive phone manner; you are the perfect mix of friendly with good listening skills.
  • You are proficient in computer-based skills; able to learn new processes and follow procedures with accuracy.
  • You’re calm and confident; you can think well on your feet, are comfortable to ask questions and you produce excellent work even when the pressure is on.
  • You’re emotionally intelligent; you can read the vibe and respond promptly to supporter feedback.
  • You have an eagle eye for detail and everyone knows it! You understand how the little things ultimately impact the big things and pride yourself on your accuracy, timeliness and customer service.
  • You are familiar with Tearfund; you love justice and long to contribute your skills to our mission so that everyone can reach their God-given potential.

About Tearfund

Tearfund is a Christian development, relief and advocacy organisation responding to global poverty and injustice. We work in partnership with local Christian agencies to end poverty, challenge inequality and build sustainable communities. We go where the need is greatest, acting with courage to tackle injustice so that all may experience fullness of life.

To work at Tearfund is to live out your vocation; a space where your faith, passion for justice and skills intersect. Tearfund offers you the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need it the most. As part of the Tearfund team, you are part of a movement which works toward a just and compassionate world in which all people have the opportunity to achieve their God-given potential.

Position Description

Download the position description

How to apply

Send us your CV and a short cover letter as soon as possible to [email protected]

In a short cover letter, tell us about:

  • Why the Gift Catalogue Representative casual role resonates with you
  • Your experience engaging with supporters or customer service
  • Your general availability (days/times) for work throughout October – December 2021
  • Why Tearfund? How do your values align with ours?

Position Location

National Office (Blackburn VIC) - COVIDSafe requirements apply


Please contact Elizabeth on 03 9264 7000

Tearfund Australia’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children and vulnerable adults. We seek to be a diverse workplace, in which people of different backgrounds, genders and ages work together and are equally appreciated and respected. People from culturally and linguistically diverse backgrounds are encouraged to apply for Tearfund roles.